Led by certified instructors from the Crisis Prevention Institute (CPI) for this highly sought-after training. Widely required by hospitals and healthcare organizations, this evidence-based program equips caregivers with practical skills to safely de-escalate crisis situations and prevent harm. Participants will gain proven strategies used across major healthcare systems in the U.S. and Canada, while earning Continuing Education credits through IACET-supported programming. Participants will be awarded with their Blue Card and CE certificate after successfully completing the course.